SHIPPING QUESTIONS

Made To Order

  • All glass and aluminum metal art prints are s created by me.
  • Limited edition will come with signed certificate via email or in-person validating the edition number you just purchased.
  • All art prints come with hanging wire so framing is not necessary 
  • Anything in-stock will take 2-5 business days to be processed then shipped
  • Made to order glass and aluminum metal art prints will require 7-14 processing days before shipping
  • Tracking number will be emailed to you

Return & Exchange are not accepted as these are works of art. However, if anything artwork arrives damaged please take photos and email to info@studioallestra.com within 3 business days after receipt. Based on the photos, we will either reimburse you in store credits, or shipped a new artwork to you at no extra charge. If the damaged work is an original, we will reimburse you in the original payment method.

CARE AND MATERIALS

Please use microfiber cloth and:

  • Use 7th generation glass cleaner for glass prints
  • Use Novus Plastic Polish for aluminum prints

Please use UV treated glass frame for archival and canvas prints, and do not hang facing the sun directly.

Didn't find what you were looking for? Feel free to contact us at any time!